REFUND & CANCELLATION POLICY

At Starwoven, we strive to deliver high-quality services and ensure customer satisfaction. However, we understand that there may be circumstances where you need to cancel a service or request a refund. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are accepted.

If you wish to cancel a service, you must notify us in writing via email at [email protected] as soon as possible. Cancellations are only accepted before the service has begun or within a specific timeframe, depending on the nature of the service. Once work has commenced, or if a project is already in progress, cancellations may not be accepted, and partial charges may apply based on the amount of work completed.

Refunds will only be issued under exceptional circumstances and at the sole discretion of Starwoven. If a refund is approved, it will be processed within 7–10 business days through the original mode of payment. Please note that domain registrations, hosting services, and other third-party purchases made on your behalf are non-refundable, as these are governed by the policies of external providers.

No refund will be provided for services that are already delivered or completed. Additionally, if the cancellation is due to a breach of terms, misuse, or violation of our service agreement, no refund will be issued under any condition.

We recommend you review all project details, timelines, and deliverables before confirming your order. If you have any doubts or need clarifications, feel free to contact our support team before making a purchase.

For any questions regarding this policy or to initiate a cancellation or refund request, please contact us at +91 91470 31682 or email us at support@starwoven.co.in.

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